Faqs

1. Led By Professionals Who Care

Prosper Care Group is led by a multidisciplinary team, including a qualified social worker and a medical doctor, ensuring a holistic, person-centred approach to care. This unique combination of clinical and social expertise allows for tailored support that addresses both the health and emotional well-being of the individuals we serve.

2. Compassionate, Personalised Support

We prioritise dignity, independence, and respect, offering bespoke care plans that reflect each person’s needs, values, and goals.

3. Locally Rooted, Community Focused

Based in Burnley, our team knows and serves the local area. We work closely with families, local authorities, and health professionals to deliver consistent, high-quality care.

4. CQC-Registered and Accountable

As a regulated provider with Care Quality Commission registration, we uphold national standards of safety, quality, and responsiveness. We’re transparent in our operations and committed to continuous improvement.

We offer a range of services including home care, live-in care, personal care, companionship, medication support, and some clinical care such as catheter care, wound dressing, and PEG feeding.

Yes, all our care staff are fully trained, DBS-checked, and regularly supervised to ensure high-quality, safe care.

Yes, Prosper Care Group provides care across the United Kingdom. Get in touch to check availability in your area.

Yes, Prosper Care Group is fully registered with the Care Quality Commission (CQC) under Location ID: 1-22159803619. This means we meet the CQC’s high standards for safe, effective, and person-centred care. You can view our official registration and inspection details on the CQC website.

In many cases, we can arrange care within 24 to 72 hours, depending on your needs and location.

Live-in care means a dedicated carer stays in your home 24/7 to provide round-the-clock support. It’s a great alternative to residential care.

Yes, we provide certain clinical care services such as wound care, catheter care, stoma care, PEG feeding, and medication administration — delivered by trained professionals.

Absolutely. Our team is experienced in supporting individuals with dementia, Alzheimer’s, and other complex care needs.

We’re flexible and will work with you to create a care plan that suits your needs — whether that’s a few visits a week or full-time support.

Care can sometimes be free if you’re eligible for funding through your local authority. We can help guide you through this process and support you in applying for care assessments or financial help.

For private clients, we charge hourly rates with competitive pricing, and we’re proud to offer a price-match guarantee— we’ll match or beat the rate you’re currently paying. We also offer one free care visit as part of our commitment to quality and value.

Contact us today for a personalised quote or to find out more about funding options.

Yes, absolutely. At Prosper Care Group, we understand that personal comfort, cultural values, or religious beliefs may influence your preference for a male or female carer. We do our best to accommodate all requests and match you with a carer who respects your dignity, values, and privacy.

At Prosper Care Group, we believe in building trust through consistency. That’s why we provide each client with a dedicated team of regular staff — not a rotating list of unfamiliar faces. You’ll be supported by a small, carefully matched group of carers who get to know you, your routines, and your preferences.

If any changes are necessary, you will always be introduced to new staff in advance, ensuring a smooth, respectful transition. This approach helps maintain continuity of care, comfort, and peace of mind for both clients and families.

Simply contact us by phone or email to book a free consultation. We’ll assess your needs and create a care plan that works for you.